— RECRUITMENT & ONBOARDING

Hire the right person. The first time.

End-to-end recruitment and onboarding support — from job design and candidate screening to contracts and first-day setup. Built to help you hire with confidence, not under pressure.

Hiring without the guesswork.

WHAT WE DO

Hiring is one of the highest-stakes decisions a small business makes. A great hire transforms the team. A bad one costs months of time, thousands in salary, and team morale that's hard to rebuild.

We bring structure and rigor to the process — job profiles built on real requirements, interviews designed to surface fit, assessments that go beyond résumés, and onboarding that gets new hires productive faster.

WHAT WE DELIVER

Every step of the hiring process. Handled with care.

Full-service recruitment support — from defining the role to closing the offer — designed to help you find and keep the right people.

Job profiles

Clear, well-defined profiles outlining responsibilities, skills, and expectations — so you attract the right candidates and set new hires up for success.

Job description creation

Detailed descriptions of day-to-day duties, qualifications, and reporting structure — supporting better hiring and clearer expectations from day one.

Job ad management

We write, post, and optimize your job ads across the right platforms — so your roles reach qualified candidates without you tracking every job board.

Interview structure development

Strategic interview processes tailored to your hiring needs — ensuring consistency, efficiency, and better candidate evaluation across every role.

Personality assessments

Validated assessments that go beyond résumés — surfacing work style, strengths, and cultural fit so you make informed decisions about real fit, not gut feel.

First-round interviews

We conduct first-round interviews on your behalf — assessing qualifications, skills, and cultural fit so you only meet candidates worth your time.

Employment contracts

Clear, comprehensive, and legally compliant contracts drafted to protect both your business and the new hire — built on Canadian employment standards.

Offer & recruitment closure

Managing the final stage — offer letters, final negotiations, and paperwork — for a smooth, professional transition from candidate to team member.

Onboarding design

Structured onboarding programs that get new hires productive faster — clear 30/60/90 day plans, expectations, and integration into your team.

WHY IT MATTERS

Get the hire right. Save months of regret.

The cost of a bad hire isn't just the salary — it's the time, training, team disruption, and missed work that comes with it. Good process prevents most of that.

30%
Of annual salary, lost to a bad hire

A bad hire typically costs 30%+ of the role's annual salary — counting recruitment, onboarding, lost productivity, and the cost of starting over.

Time to hire, dramatically reduced

We handle the slow parts of hiring — sourcing, screening, scheduling, first interviews — so the process moves faster without sacrificing rigor.

Confidence in every offer

Multi-stage assessment, structured interviews, and proper vetting — so the candidates you offer to are the ones most likely to succeed long-term.

Faster ramp, longer tenure

Structured onboarding gets new hires up to speed faster — and the candidates we help you select stay longer because they were actually the right fit.

HOW IT WORKS

From job posting to day one.

Every engagement starts with defining what success looks like in the role — then builds the structured process that finds and selects the right person.

01
Role definition

We work with you to define the role, responsibilities, success metrics, and the kind of candidate who'll thrive — before any job ad goes live.

02
Sourcing & screening

We post the role, source candidates, screen résumés, and conduct first-round interviews — so you only see the top candidates worth your time.

03
Assessment & selection

Structured interviews, personality assessments, and reference checks — building a complete picture of every candidate before any decision.

04
Offer & onboarding

We manage the offer, contract, and onboarding setup — so your new hire starts strong and integrates into the team smoothly.

Tools we work with

WHY TWENTY32

Recruitment that fits how small businesses actually hire.

Most recruiters work on contingency or push fast volume. We work as part of your team — taking time to understand your culture, your goals, and what makes the right hire for you.

Built around fit, not just speed

Quick placements often become quick departures. We focus on finding people who'll actually stay and thrive — not just bodies to fill seats.

Canadian employment law aware

Contracts, offer letters, and processes designed to comply with Canadian and provincial employment standards — so you avoid surprises later.

Real HR experience behind us

Our team has built and run hiring functions in growing businesses — we know what good process looks like and where most teams trip up.

Integrated with your broader HR

Recruitment connects directly to onboarding, employee journey, and HR strategy — so the people you hire are set up to grow with your business.