— HR MANAGEMENT
The HR support your business needs. Without the full-time cost.
Senior-level HR generalist, manager, and people-ops support — fractional, flexible, and built for Canadian small businesses that are serious about growth.
WHAT WE DO
HR that builds stronger teams — not more risk.
Most growing businesses outgrow their HR setup before they realize it. Hiring gets messy, onboarding is inconsistent, policies are out of date, and compliance becomes a worry rather than something handled.
Twenty32 gives you a complete HR function — generalist support, manager-level oversight, recruitment, policy, and compliance — coordinated under one team with one clear focus: helping you build a workplace people want to be part of.
SERVICE TIERS
Start where you are. Scale as you grow.
Our HR services build on each other. Begin with the essentials, add execution power as your team grows, layer in management-level oversight when complexity demands it.
Tier 01
For small teams that need basic HR structure, documentation, and a reliable foundation before hiring gets messy.
What can be included
- Employee onboarding checklist
- Employee records setup
- Basic HR document organization
- Role and responsibility templates
- Contractor vs. employee admin support
- Payroll onboarding coordination
- Email support
What you get out of it
- Confidence that the basics are in place
- Cleaner employee records and documentation
- Foundation for compliance and scaling
- One team owning your HR footprint
Tier 02
For growing teams that need repeatable hiring, onboarding, and consistent day-to-day HR support.
What can be included
- Hiring process support
- Job description templates
- Onboarding workflow setup
- Employee handbook support
- Time-off and policy documentation
- Performance review process support
- Monthly people operations check-in
What you get out of it
- Consistent hiring and onboarding
- Fewer one-off HR fires to put out
- A better employee experience from day one
- Visibility into your people processes
Tier 03
For businesses scaling their team and needing management-level HR oversight, compliance, and people strategy.
What can be included
- Oversight of HR operations
- Employee relations support
- Performance management programs
- Workplace compliance guidance
- Workforce planning
- HR systems and process design
- Leadership support on people matters
What you get out of it
- Manager-level HR expertise on demand
- Reduced compliance and employment risk
- Stronger workplace standards
- Clearer people strategy aligned to growth
Tier 04
For businesses that need senior HR leadership, leadership development, and long-term people strategy — without the cost of a full-time hire.
What can be included
- Strategic HR planning
- Leadership development programs
- Compensation strategy
- Organizational design
- Culture and engagement programs
- Quarterly people reviews
- Coordination with finance and marketing
What you get out of it
- Senior HR expertise without a senior salary
- A clear people roadmap aligned to growth
- Stronger leadership across the business
- A people strategy you can build on
CORE SERVICES
The capabilities that power every engagement.
Whether you engage us at the Essentials level or as a Strategic HR partner, these are the services that get the work done.
Attract the right people and set them up for success from day one. Streamlined hiring, clearer processes, better candidate experiences.
- Job profiles and job description creation
- Job ad management and screening
- Interview structure and process design
- Onboarding workflows and orientation
Reduce risk and stay aligned with Canadian and provincial employment standards. Practical guidance for everyday HR decisions.
- Policy compliance reviews
- Employee classification guidance
- Employment standards updates
- Termination and offboarding support
Design every stage of the employee experience — from first impression to long-term growth and meaningful contributions.
- Onboarding system design
- Performance review frameworks
- Career development pathways
- Employee feedback and engagement
Build managers and leaders who lift the entire team. Practical, hands-on leadership development for growing businesses.
- Leadership coaching and support
- Manager training and development
- Performance conversations and feedback
- Conflict resolution strategies
FRACTIONAL LEADERSHIP
Senior HR leadership — without the senior-level salary.
Most growing businesses need HR expertise long before they can justify a full-time HR manager. Our Fractional HR service gives you senior-level oversight, leadership, and accountability — engaged at the level that makes sense for your stage of growth.
People strategy aligned to business goals
Leadership for your existing team
Compliance oversight and risk reduction
Workforce planning and structure
Policy and culture direction
Employee relations and performance
Fractional HR MANAGER
the cost of a full-time hire
Senior HR expertise on a fractional basis — leadership, oversight, and people strategy without committing to a six-figure salary
WHY TWENTY32
Why businesses choose us for marketing.
Most HR firms sell consultations. We deliver a coordinated HR function — built around your business, accountable to your team's experience.
We deliver real HR support — hiring, onboarding, compliance, employee management — not just consulting reports.
We stay current with Canadian and provincial employment standards so you don't have to. Less risk, more confidence.
Canadian businesses, Canadian employment law, Canadian context. Combined with proven HR experience.
A full HR function for less than a single in-house HR manager — without sacrificing depth, expertise, or accountability.
Start with the essentials, add manager-level support when needed, scale into strategic HR when the time is right.
People decisions don't exist in isolation. We coordinate with your finance and marketing functions for sustainable growth.
FAQs
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Fractional HR Management gives your business access to an experienced HR professional without the cost of hiring a full-time HR manager. Twenty32 oversees your HR processes, compliance, documentation, hiring, onboarding, and people operations — acting as your outsourced HR department.
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Our HR support typically includes:
Recruiting and candidate screening
Job description development
Onboarding and employee setup
HR policy creation and updates
Employee file and documentation management
Compliance monitoring
Performance support
Workflow and process design
Conflict resolution guidance
Culture and engagement support
We tailor HR services to your business size, industry, and needs.
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Fractional HR services are ideal for small and mid-sized businesses that:
Do not need a full-time HR manager
Want to improve hiring and onboarding
Need help managing policies or compliance
Are growing quickly and need structured people operations
Want to avoid HR risk or employee mismanagement
Need consistent HR processes but lack internal resources
Many of our HR clients are in professional services, trades, healthcare, wellness, real estate, and retail.
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Yes. We provide end-to-end recruiting support including:
Job postings
Screening and candidate filtering
Interview coordination
Reference checks
Offer support
Onboarding documentation and setup
We help you attract qualified candidates and streamline the hiring experience.
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Yes. We can create, revise, or standardize:
Employee handbooks
Workplace policies
Health & safety requirements
Code of conduct
Vacation and time-off policies
Remote and hybrid work guidelines
Performance and disciplinary procedures
We ensure your policies are clear, current, and aligned with Canadian HR standards.
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Yes. We help you stay compliant with Canadian and provincial HR requirements. This includes:
Recordkeeping
Workplace standards
Documentation best practices
Policy compliance
Employee classification
Employment standards updates
Our goal is to reduce risk and protect both your business and your employees.
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Our onboarding process ensures new hires feel confident and supported. We handle:
Employee documentation
System and software setup
Orientation schedules
Training plans
Employee file creation
First-week check-ins
We make sure new employees start with clarity and direction.
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Yes. We support businesses with:
Performance review frameworks
Goal-setting processes
Corrective action and improvement plans
Conflict resolution strategies
Leadership support and coaching
Employee development pathways
We help create healthy communication and strong team performance.
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Absolutely. Many clients use Twenty32 as their fractional back-office team, combining:
HR & People Operations
Finance & Accounting
Marketing & Growth
This gives businesses cohesive support across multiple departments under one partner.
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Pricing depends on:
The number of employees
The level of support needed
Amount of recruiting or onboarding
Whether policy development is required
Ongoing vs. project-based needs
We offer monthly HR packages and custom solutions for more complex requirements.
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Our onboarding process includes:
HR discovery call
Review of current HR structure, employees, and documentation
Policy and compliance assessment
System and workflow setup
Implementation of ongoing HR support
You get a clear roadmap and a dedicated HR manager.
Ready to build the kind of HR your team actually deserves?
Book a free consultation — or request an audit of your current HR structure. We'll show you exactly where the opportunities are.