Health & Wellness

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Operational Support for Growing Health & Wellness Organizations

Running a health and wellness organization goes beyond delivering quality care.

It requires strong systems to support your people, your patients and the long-term sustainability of the business.

Health and Wellness businesses are built around:

  • People and schedules

  • Capacity and utilization

  • Consistency of care

  • Trust, compliance and professionalism

At Twenty32, we support health and wellness organizations with integrated financial, marketing and people systems — so growth is stable, compliant and sustainable.

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Who We Work With

We specialize in working with:

  • Multidisciplinary wellness centres

  • Mental health group practices

  • Functional and holistic health organizations

  • Hybrid clinical / wellness models

  • Clinics and group practices

Many of our clients typically:

  • Employ or contract multiple practitioners and staff

  • Manage payroll-heavy cost structures

  • Care deeply about professionalism and trust

  • Want to grow without compromising care quality

They don’t need more pressure.

They need support systems that work together.

Why an Integrated Model Matters for This Industry

For service-based founders, money, marketing and people are deeply connected.

  • Staffing decisions affect capacity and patient experience

  • Marketing impacts scheduling, waitlists and cashflow

  • Payroll and overhead affect margins

  • Compliance affects risk and reputation

When finance, marketing and people systems are handled separately, owners are forced into constant reactive decision-making.

Our integrated model allows you to:

  • Understand margins and cash flow clearly

  • Align marketing with real capacity and staffing

  • Hire, onboard and manage people with confidence

How Twenty32 Supports Health & Wellness Businesses

Fractional Financial Support (Bookkeeping, Controller & CFO Services)

Health and wellness accounting requires accuracy, structure and context.

Financial Services may include:

  • Fractional bookkeeping (monthly, ongoing)

  • Payroll coordination and cost tracking

  • Controller-level reporting and oversight

  • Cash flow visibility and forecasting

  • Fractional CFO support and strategic planning

  • Capacity and utilization insights

  • Tax-ready financials and coordination with your accountant

We don’t just keep your books clean.

We help you understand how care delivery translates into financial sustainability.

Digital Marketing Support (Trust-Based Visibility, Not Volume)

Marketing in health and wellness isn’t about chasing attention — it’s about building trust.

Marketing Support may include:

  • Local SEO and search visibility

  • Content development and education based marketing

  • Website and conversion support

  • Long-term reputation and brand visibility

  • Campaigns aligned with staffing and availability

  • Digital advertising and SEM (when appropriate)

We help you grow without overwhelming your team or compromising care.

Fractional HR Management (Teams, Compliance and Capacity)

People are the core of every health and wellness business — and also the greatest source of complexity.

HR Support may include:

  • Fractional HR Management

  • Employee and contractor structure

  • Onboarding, policies and documentation

  • Role clarity and expectations

  • Compliance-aware HR support for Canadian businesses

  • Support through hiring, transitions and growth

  • A listening ear when you need to vent

This allows you to build a strong team without carrying HR risk alone.

We’re right there with you.

Why Health & Wellness Businesses Choose Twenty32

Our clients don’t come to us for one-off tasks. They come to us because they want:

  • Stable, reliable systems

  • Fewer disconnected vendors

  • Clear insight into margins and capacity

  • Long-term partnership, not quick fixes

We work best with founders who want:

  • Professionalism over speed

  • Sustainability over short-term growth

  • Structure that supports people and outcomes

Rest assured that you're partnering with a company that values your time and excels in delivering prompt and effective solutions.

What you can count on from Twenty32

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Your own Account Manager will always go to bat for you, keeping your best interests in mind in each area we work in and ensuring we remain true to your vision.

Customer Account Manager Team

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Professional + Talented Team Members

Our team is built up of individuals who all share the same passion for their individual roles as they do for your collective business goals.

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As part of our promise, we will continue to support you for as long as you need, ensuring that you are ready for whatever comes your way next.

Continued Support + Service

Frequently Asked Questions

Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and book a session with us.

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  • No. Many clients start with financial support and expand into marketing or HR as their business grows. Services are designed to work together — but are not mandatory as a bundle.

  • This service is designed for organizations that deliver care through teams, schedules, and capacity. Our support focuses on operational stability, staffing, cash flow, and sustainable growth. Founder-led coaching and consulting businesses are supported through a separate service model tailored to their structure and needs.

  • Yes. We support both clinical and non-clinical health and wellness organizations. Our role is to provide operational support — including financial systems, marketing, and people support — while working within the requirements and standards of your specific environment.

  • Pricing depends on the size, complexity, and needs of the organization. Most health and wellness clients invest between $1,000 and $5,000+ per month, depending on the level of financial, marketing, and people support required.

  • Yes. We support payroll coordination, staffing cost visibility, and planning related to capacity and growth.

  • Many businesses end up managing multiple vendors who don’t talk to each other — a bookkeeper focused only on accuracy, a marketer focused only on growth, and ad-hoc HR support when something breaks.

    At Twenty32, our services are designed to work together. Financial insights inform marketing decisions, marketing growth aligns with cash flow and capacity, and people decisions are made with clarity around sustainability. This integrated approach reduces overwhelm and leads to better long-term outcomes.